Frequently Asked Questions

What is the difference between the 400MM and 500MM models? Is one stronger than the other?
The difference between the units is the linear stroke length that is offered by each unit. The 400MM offers 400mm/15.75 in. of linear travel while the 500MM offers 500mm/19.6 in. of linear travel. 
The units both have equivalent strength and should be chosen based only upon the length of the gate in most normal use cases. 

Can this unit be powered by a solar power source?
Yes. Although we do not sell solar components, the system can be powered by solar components. 
Components needed include: 
    12V 50W or Larger Wattage Solar Panel
    12v 20A Solar Charge Controller
    12V 30AH or Larger Capacity Battery Battery

Will this operate using 220 volts?
The transformer included with the system is a 110V to 16VAC transformer.  To operate using 220V, a 220V to 16VAC transformer would be required.

Can this system work with pull to open/push to open gate configurations? Does this require separate hardware for certain configurations?
The system will work in both pull to open and push to open configurations out of the box. There are no additional required pieces of hardware for a push to open vs pull to open configuration.

Does this package include the wiring for the system? What wire do I need?
The package includes leads off of the actuators. For secondary sides on double gate packages, you will need to extend the leads to the main control board side. We recommend using 14AWG direct burial to extend the leads. For extending the leads of the wired keypad, we recommend using CAT5 or similar wiring to extend those leads.

Is a gate stop required for the system? Can the gate be programmed to stop without it?
A gate stop can be used but is not required for the system.  The gate open/close positions are obtained by adjustments to the bracket geometry and the fully extended/retracted stroke of the gate arms.

What kind of safety features are included in the control board? Does it have adjustable anti-crash protection? Does the gate include an auto-close feature?
The control board does include anti-crash features.  The opener has a stop and auto-reverse upon contact with an object. The sensitivity of this feature is not adjustable and is preset. The IR Beams that are included with specific package sets also act as a safety feature detecting any obstructions in the gate's path.  
The control board also includes an auto-close feature that can be set to either 15, 30, or 60 seconds, or disabled completely

Can the unit be programmed to operate from built-in remote controls in a vehicle? Does the remote utilize a rolling code?
No. The system will not operate from built-in remote systems in vehicles.  The system may be able to operate utilizing these systems with a third-party remote receiver that will work with both the built-in remote system in the vehicle as well as with the control board for the E8 opener.

Is there an exit wand or loop module that works with the E8 system?
Yes, exit wands/loops work with the system. We recommend and carry the Diablo DML-9LP which can be found under our Accessories page.

Is there a wireless keypad for the system?
At this time we only offer a wired keypad for our systems.  There are other third party wireless keypads that will work with the system.

I need to purchase additional remotes, where can I get those? 
We offer additional remotes in 2 and 4 packs. You can find those on the Accessories page.

Is the wired keypad waterproof?
Yes.  The keypads are sealed against any external elements penetrating the outer casing of the keypad. 

Is there a gate lock that works with the E8 Dual Gate Openers?
Yes. An electromagnetic lock with a close strength of 600lbs or greater will work with the system in conjunction with a 12V NC (normally closed) circuit relay. You can find this item in our Accessories page



This page is updated periodically. If you have any questions you have that are not on this page, please email us and ask us and we will get back to you with the answers to your question as soon as possible.